Member. Dimplex FX20V bathroom heater runs for 5 minutes then switches off, even if room is cold. I also used this heater in a bigger room , lets say 4 by 4 m and its useless . Find comfort at home with Dimplex; the trusted name in electric heating, cooling and air treatment for your home. (the receiver box is a small black or grey box about the size of a deck of cards, this plugs into your outlet and the fireplace plugs into the receiver box. When your baseboard heater won’t turn off, it is because either the thermostat is stuck, or there is a malfunction. CAUTION: If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-888-346-7539. If you are skilful, go inside and takeoff the front panel. Why Won’t the Heat Turn Off? Spot faults and manage multiple sites, remotely, all from one App. Why does my Dimplex oil filled column heater not work from new. Defective Thermostat. To prevent a possible fire, do not block air intake or exhaust in any manner. [ 7 Answers ] Hello. 4. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. Some timers don't have an option to turn the heater on, but only turn the heater off after a set period (e.g. 12. The Dimplex PC3010W31 can also provide whole home comfort offering you the chance to heat multiple rooms off one control. Short video showing how to reset the thermal cut out on an old dimplex storage heater Do not use on soft Turn off the power supply and remove it. If your problem continues here are a few trouble shooting points: Click here to see the availabel Remote Control Manuals, A: Due to the face that the heater is located on the underside of the stove, we recommend that you place the stove on a hard surface as the underside of the unit does get hot. Thread Starter. This particular room is not used so I want to turn this unit off. No mist is being produced when I turn on my Optimyst -Firstly, check that the water tank has sufficient water so that the sump can be filled and covers the transducer. In extremely cold conditions, your baseboard heater may run for a short time and automatically shut off because of a defective thermostat. The unit may come on and can now be operated with the manual switches. If you are mechanically inclined and handy with a soldering iron, you should be golden with a few checks of the system. Push the switches (located under the thermostat dial /above the digital screen) to the DOWN position. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage to the heater. We understand that you may have questions about your Dimplex product. Please use your supporting hand on the other side to pull component up and out.3. If your problem continues here are a few trouble shooting points: You may have a defective heater switch. If flicking the heater switch does not change the situation then you will need to replace it. How can I attach the exhaust hose to my Portable Air Conditioner. The remote or the remote receiver may need to be replaces. 12. set timer, that your grandchildren might have accidentally input). To disconnect the unit, turn the controls off, then remove the plug from the outlet. A malfunctioning thermostat could increase your energy bills. Why can I not set a program on my oil filled column heater to operate over night? on Jul 01, 2010. Check the remote if the fireplace won't turn off or on. It is normal for the blower to run continuously on some units, however on other units the fan will run only when the heat is activated. I have a Dimplex BN2805W31 Baseboard header with a side mounted "knob" to control the amount of heat being distributed. -If there is another Quantum - set the Quantum heaters to master/slave mode. To prevent a possible fire, do not block air intake or exhaust in any manner. Leave the fireplace for a period of time to cool down, and then try using it again. My Portable Air Conditioner is not blowing any cold air? 1340 Ferntree Gully Rd The only trouble we've ever had with Dimplex was once when a plug came lose on one of the old heaters and the oil leaked out. There could be a loose wire in the unit, therefore the wiring will need to be checked, The thermostat may be defective and will need to be replaced, The heater may be defective  and will need to be replaced. Thread Tools Search this Thread #1 01-17-09, 03:24 PM L. lpknox. 4. Any time. Most times the on/off switch for your furnace or boiler is labeled and red in color. Now your heating is never out of reach. Close the circuit breaker: the heaters stay at room temperature. 11. Don't see your question? Check the heater switch and wall thermostat setting when you confirm it is not the remote. Click the below categories to filter questions and answers. Open the main panel door and look for a tripped breaker. If heater does not turn off then you must replace the thermostat. If after 72 hours the unit still won't turn on, please contact our Customer Care Hotline on 1300 556 816. The Baseboard Heater Won’t Turn Off . The nearby heater may have caused the Quantum to turn off prematurely. At the top of your storage heater, look for three round polo-like items. Just turn the switch to off and give us a call. Turn off the thermostat control. can not keep up to heat up the room . * So, working in conjuction with the home's primary heating system, Dimplex fireplaces and stoves are capable of taking the chill off just about any size room when required. Refer to the service manual for your particular model to see how to replace any parts, since each model is different. Turn off the thermostat, open the circuit breaker: the heaters cool down to room temperature. Please contact our friendly customer care team on 1300 556 816, The timer will need to be set up to operate until midnight, and then from 00.10 to the required shut off time. It will be labeled with part number 47-1001, 47-1010-R or APT-1315). Want to make sure a minimum temperature is maintained? -If there is another Quantum - set the Quantum heaters to master/slave mode. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. I have two baseboard heaters that are not shutting off. A malfunctioning thermostat could increase your energy bills. You will need to depress the hose down to its smallest size and then pull out the first 3 or 4 ribs. You may have a defective heater switch. I'm new to forum. Location: Washinton State. The temperature cutoff switch can be reset by unplugging the unit, waiting five minutes and plugging the unit back in. Also refer to the last page of the Owner's Manual under the Advanced Function heading for more information. It may be on the heater itself or on the wall. If the heat turns on, there is not a power issue. Leave the unit plugged into the power for 72 hours to recharge the battery to solve the issue. Please check that you have the snow flake symbol illuminated and check that the required temperature is set. This particular room is not used so I want to turn this unit off. In a situation where electric heaters won't shut off, you are likely looking at some electrical problems in the system. Ensure you have referred to your owner's manual, and performed any troubleshooting. 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