Contacted them before I purchased the gun, they sent me an email stating that the scope would be mounted and when I called them back 3 times (to reach the correct person) because it was not mounted, they acted like it was of no concern to them. Besides being a cool place to walk around (with aquariums, stuffed animals, gun &/or arrow ranges, etc), they have great merchandise! All rights reserved. Bringing together the best assortment of outdoor lifestyle products and services in Nova Scotia, we have the variety and quality that you’re looking for. It's been sitting outside for 10 days, no updates...no timeline, no communication. You can contact us at 877-920-4400. So I took that as we don't care. I will never do any shopping in this store just for this reason. I would like to show that employee all the pictures I have on my hard drive of fish big enough to eat him (no exaggeration either!) Whether you’re shopping for a new boat or ATV, looking for parts or service, want to stock up on gear or just want advice, we have you covered. Welcome to Bass Pro Shops Outpost Halifax, located in Dartmouth Crossing. How can I return merchandise purchased at a retail store location? Today, he has earned a reputation as, “the Walt Disney of the Outdoors” as a noted conservationist on a mission to connect everyone with nature. I find it Harder and harder to go into this store due to the changes to departments made almost daily. I have now spent almost half of my gift card on shipping and I have NOTHING to show for it except a bad attitude. Keep outsourcing staff to foreign countries and this is what you get extremely poor service!!! TOLD me the scope would be mounted on the gun and when I received the gun it was not mounted. While 800-227-7776 is Bass Pro Shops's best toll-free number, there are 3 total ways to get in touch with them. I told them I didn't ship it so it is your responsibility because I didn't buy the items from them I bought them from you. You can call Bass Pro Shops at (800) 227-7776 toll free number, write an email, fill out a contact form on their website www.basspro.com, or write a letter to BPS Direct, L.L.C, 2500 East Kearney, Springfield, Missouri, 65898. Contactless Curbside Instructions. They do carry a few quality items, such as a particular brand and style of circle hook I use for big game fishing. I ordered a watch. Or maybe the big dog manager needs to hit the road and have someone else take control of the situation. 2300 E. Turner Street, Suite R. Springfield, MO 65898. The companies have collectively demonstrated unmatched commitment to customer service and satisfaction. ($38, 000) cash.The next weekend I took it out and found a very serious issue with the outboard motor shutting itself off. I even tried on cabela's site and it did the same thing!!! trust the power pros™ for your boat and atv service. They told me they could only give tickets out the day of. People expect to receive products they order when it is listed available and if not return the money at the time of cancellation so they can go buy elsewhere. I've been trying for two days to order multiple things and your web site locks up, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I called the Memphis store tonight to enquire if they had 2 14 round magazines for my S&W 40VE pistol. By signing up, you agree to opt-in to financial incentives offered by G.H. The next best way to talk to their customer support team, according to other Bass Pro Shops customers, is by telling GetHuman about your issue above and letting us find somebody to help you. My only other option is to travel to Toronto to use the card. The order came back canceled 5 days later. Please put us to the test! No wonder I never shop there. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bass Pro Shops Customer Service. Dear bass pro shops, thank you for your letter telling me in such articulate fashion that you don’t want my mexican #. All my orders are over $50.00 but they are blaming FedEx and take no responsibility for the delays. Why you be sayin "my husband" in the first paragraph and then be writing the letter in the first person in the second? You WILL lose membership and followers by doing this kind of stuff. For a... After a piss poor convention to hire people, and an equally piss poor interview, after 3 months my husband gets a well manicured letter of how the value his interest in working at bass pro shops and how they took every consideration but are not looking to further the job process at this time. I know for a fact that there are about 30-40 employees in this store at any given time, whoever's responsibility it is to replentish the merchandise I suggest you take your head out of your anal cavity and get to work, because your company is losing customers because of your incompetence. I will never shop here again!!! $8. Both full-time and flexible part-time opportunities are available as team leaders, sales associates, cashiers, boat sales consultants, boat services technicians, restaurant managers, and more! While visiting my daughter over the 4th of July, we went to Bass Pro in Independence, MO. Sezzle empowers shoppers to purchase today, and make 4 interest-free payments over 6 weeks! No wonder they ain't hire yo ignerint wetback [censored]. If the item was purchased at a Bass Pro Shops retail store location, you may return it to us within 30 days of purchase. You can find contact details for Bass Pro Shops above. Three return options are available. © 2020 All rights reserved POWER PROS™ Service Center a division of Bass Pro Shops. 580 Bass Pro Shops Reviews and Complaints @ Pissed Consumer Quite a pain in the *, for me and whoever answers the phone in this case. From that date it has been sitting outside in the elements untouched. Bought first hiking boots on March 20, 2009 and the toes were peeling away from boots. CLUB Exclusive Shopping Hours Friday & Saturday: 8am-9am Excludes 11/27, 11/28, and 12/25 I just want to get what I need to fish, I am tired of wasting my time, money, gas, ect driving down there only to find out they are out of what I want, every time. I bought my husband a $50.00 gift card for father's day. Get what I order on time and sometimes early however for the last several orders they offer 2 day delivery with purchases over $50.00. What You’ll See Original review: June 4, 2020. Returned and exchanged for $40.00 hiking boots and expected that by buying a more expensive boots would be a better boot but after 30 days. I expected superior custmer service and qaultiy for my CASH. It's a useless piece of crap. The store carries very little quality fishing equipment.. And I am most gracious for your late as hell letter reminding me how you will keep my name on file so you never hire me in the future.in conclusion I would also like to inquire a small favor, just a trivial little thing… when you get this letter, crumble it up into a nice little ball and shove it up your bass. They will however keep him on file, wtf does that mean? The smaller tackle shops in the area have twice the selection as trash pro, however bass pro advertises themselves as having quite a large selection, this only holds true if you are fishing for fish that can fit in the palm of your hand, they cater to "tourist fishermen" rather than locals who actually know what they are doing. Thanks for not caring Bass Pro.. Lost a good customer. Not only that, they took the money from my debit card at the time of ordering. Rude associates, no one to help you. I am tired of the false advertising put out on the flyers just to get you into one of the Cabela's bass pro shops just to be told it's back ordered, STOP with the false advertising, don't put out sales with one item in the store and then tell everyone that it's sold out and has to be backordered this is bullsh**t I have stopped shopping at these stores and am in the process of filing a class action law suite against this kind of miss representation. Well excuse me I have a letter of my own…. When I purchased the shoes, in store customer service told me I'd get $25 off my first purchase. But at no time was I told that this 50.00 is only worth 40.36 because the site only deals in american funds.. We're here to help you with any Boat or ATV no matter the brand, including: No matter what time of the year it is, we're here to keep your Boat or ATV in tip top shape with our most popular services: You can trust the POWER PROS Mercury and Marine Five Star certified technicians to deliver the best service, repairs and upgrades for your Boat or ATV at the most competitive prices. The overall rating of the company is 2.7 and consumers are mostly neutral.. ... Join the Bass Pro Shops team - a dynamic growing retailer and the world's leading supplier of premium outdoor gear. All of the info is piled on top of each other on the left side of the screen. Bass Pro Shops refunded the money minus another $8 to send me a new gift card. Visit us today at 200 Gulf Stream Way, Dania, Florida 33004 or call for more information to 954-929-7710. It is bad enough that all of their merchandise is overpriced, about 2 dollars on avg more expensive than other tackle stores, but their nearest store is 20 miles away from me and I am tired of going down there only to find out they have nothing in stock that would do anyone of any use, unless you are a "tourist fisherman." I felt very lucky to get a Bass Pro Shops gift card for Christmas. I really like Bass Pro Shops! With humble beginnings, a shoemaker and his family set up shop in Tennessee and created a business that would soon become the world’s largest producer of cowboy boots and eventually an iconic American brand. Your policy is just plain stupid. Initial Bass Pro Shops complaints should be directed to their team directly. Sincerely, south texas… adding a little color to your lily white world!! Great Business Model Bass Pro... Amazon got my next order and yes it was well over $50.00. Either pull em back in there office, give a choice and if they dont follow by it - get rid of em. As an avid young angler, Johnny Morris founded Bass Pro Shops in 1972 on 8 square feet of space in the back of his father’s liquor store in Springfield, Missouri. Whoever their inventory/logistics/shipping/receiving person is at this particular store does a piss poor job at best, half of the displays in the fishing dept. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. The toes of the new boots were completely falling apart. We’re here to help you start your next adventure! Their customer service department is the worst I have had to deal with. Under the visionary leadership of founder Johnny Morris, Bass Pro Shops and Cabela’s is leading North America’s largest conservation movement. Our relationships are driven by our commitment to our independent agents. I am in the ft. Myers area and I speak of the store located at the gulf coast town center. Our team understands that this is a service-driven business. Took shoes back to the store and I was told that I could not exchange them put was offered 10% discount off the next purchase on another Red Head product but the shoes were not a month old. Initial Bass Pro Shops complaints should be directed to their team directly. What kind of policy do you people run in this store. I've been trying for two days to place orders for multiple items and your website locks up in the payment process worst site ever!!! $6. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact BassPro.com in an easy-to-use summary, as well as a full comparison of the 2 ways to reach BassPro.com, compared by speed and customer recommendations. What am I supposed to do, call the store ahead of time and read off my shopping list to whoever answers the phone to make sure they have it? I even had one of their employees suggest do me that what I was seeking is not what I should be using.. Bass Pro Shops was first mentioned on PissedConsumer on Sep 10, 2007 and since then this brand received 562 reviews.. Bass Pro Shops ranks 8 of 174 in Hunting, Fishing and Camping category. I will retire from fishing before spending a penny there. Are half empty. Hours: 8AM-9PM (CST) Monday through Friday 10AM-6PM (CST) Saturdays Bass Pro Shops Overview. Yes, you are selling lot of guns. ... Be prepared to state the make/model of your vehicle along with your order number. Bass Pro Shops Reviews and Complaints @ Pissed Consumer Page 2 Bought first hiking boots on March 20, 2009 and the toes were peeling away from boots. They have cancelled the order but did not return the the money they took at that time. Its sad because I've been a member of BASS for over 20 years. I was told when I called, that I could come and pick up the ticket and set an appointment time that I would like, but when I get there, they told me I couldn't get tickets. Bass Pro Shops Overview. Our friendly and knowledgeable Outfitters are the reason why Bass Pro Shops and Cabela’s is the #1 outdoor retailer in the country. Why didn't you just leave it alone like it was last year! I sent it back. If you are looking for something related to being a member to B.A.S.S., it may be on one of these pages. On Saturday Sep 12th I purchased a New Mako CPX19 boat from Cabelas Fort Worth Texas. Bought a pair of shoes and opened a credit card with Bass Pro. Increase your conversions, AOV and customer satisfaction. It worked fine. This is just plain stupid. When it arrived I quickly discovered that it was not satisfactory. what's the use of having tickets if you can't get them for the day you want pictures made. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. your five-star Certified POWER PROS are there to provide the service and Administrative Office: 417-873-5214 Email: fitness@basspro.com Bass Pro Corporate Headquarters 2500 E. Kearney St. Springfield, MO 65898 Bass & Co. Email Updates about new collections and special offers! I guess they don't care that Amazon will kill them on all the other items except guns and ammo. Bass Pro Shops was first mentioned on PissedConsumer on Sep 10, 2007 and since then this brand received 564 reviews.. Bass Pro Shops ranks 8 of 176 in Hunting, Fishing and Camping category. Go to Customer Service at the front of the store to pickup your order. But it seems as if they neglect to reorder these when they run out, among anything else they happen to sell that may actually be of use. Shipping was approx. Here lately bps employee's customer service has gone down hill!! The overall rating of the company is 2.7 and consumers are mostly neutral.. Most if not all the rods and reels you will see there are manufactured in china. Myself or anybody else cannot watch the classic live because of this crap. This is a complaint. Bass Pro Shops Customer Support Section:-Phone Number: 1-800-BASSPRO (1-800-227-7776) Contact Email: facebook@basspro.com Other Similar Parcels, You may want to track :- ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bass Pro Shops Customer Service. From accessory installation to routine maintenance and everything in between, I expected better custmer service and qaultiy for my money. Impressive indoor waterfalls, giant aquariums, wildlife mounts, delicious food and more make Bass Pro Shops an attraction for the sporting family. I delivered it on Monday 9/21. Go to Customer Service at the front of the store to pickup your order. I'm placing my orders elsewhere!!! Returned and exchanged for $40.00 hiking boots and expected that by buying a more expensive boots would be a superior boot but after 30 days. expertise to keep you out longer on your boat or ATV. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Contact Bass Pro Shops customer service. When I checked out however they said Capital Ones System is down and I'd have to call them. Shipping was approx. You can find contact details for Bass Pro Shops above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … I went in to get tickets for Santa pictures today, for Saturday. From accessory installation to routine maintenance and everything in between, your five-star Certified POWER PROS are there to provide the service and expertise to keep you out longer on your boat or ATV. Sign me up for G.H. You suck!! They did not offer to have the scope mounted and did not offer for me to return the gun to have the scope mounted. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The toes of the new boots were completely falling apart. As an MGA, we offer specialty products with professional service. I called my local Bass Pro in Garland Texas who asked me to bring it in to them. When I ordered the products it listed the items were available. Bass & Co. for the collection, deletion, retention, or sale of your personal information. Bass Pro had plenty of resources to make the sale, but none available to actually fix this boat. © 2004-2020 ComplaintsBoard.com. I have told BASS about their homepage on the internet not working right for 5 months. Check it out for yourself, men's or woman's department (not camo wear). I love my bps, but the few idiots that work there need to go. They need to get a grip on those certain employee's (yes, top dog manager their does no who they are). Recent recommendations regarding this business are as follows: "Shop at your local arms dealer. Contactless Curbside Instructions ... Be prepared to state the make/model of your vehicle along with your order number. Bass Pro Shops recently ranked as the number … I'm going there this Saturday, I'm visiting my parents in MA. Nobody s fixing the problem so it just leads me to believe you people just don't care anymore. Shannon Murphy [protected] [protected]@yahoo.com. At least the Pharma Plus store that I bought it at is going to give me my money back. Bass pro shops hunting section at Concord NC. The story of Dan Post Boot Company dates back to 1929, under the name of Acme Boots. Took shoes back to the store and I was told that I could not exchange them place was offered 10% discount off the next buy on another Red Head product but the shoes were not a month ancient. Customer and Technical Support If you have questions concerning product operation, support or warranty, contact one of our Customer Support Representatives using our Forums , by email at customerservice@peavey.com , or by phone at 877-732-8391 (toll free in the US). If it isn't, reach out to us at bassmaster@emailcustomerservice.com or call 1.877.BASS.USA. This has made me to consider shopping elsewhere in the future. Was told 3 times on 3 different LATE deliveries, sorry there is nothing we can do. I made the mistake of giving them a lot of my money in the past but will never buy from them again.. In fact it was a piece of junk with instructions that a rocket scientist couldn't decipher. Bass Pro Shops®/Cabela's® Boating Center is more than just a boat dealer—we’re here to help make all your boating and off-roading dreams come true. Well, the last Manager I spoke to about this said the same thing. To contact Customer Service by email, send email to support@peavey.com. I think it is about time that trash pro shops step their game up and attempt to keep up the store. Together with our partners in conservation, we’re positively shaping the future of the outdoors through donations, grant-making and advocacy. I have given my last dime to bass pro aka trash pro shops.. Use this comments board to leave complaints and reviews about Bass Pro Shops. Discuss the issues you have had with Bass Pro Shops and work with their customer service team to find a resolution. Each time I ask when they will work on it I'm told they don't know and they are too backed up. Bass Pro Shops Customer Returns. I normally have had no issues with Bass Pro. 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Gift card for Christmas 2020 all rights reserved power PROS™ service Center a division of Bass for 20! Had to deal with at is going to give me my money back the info piled! ( yes, top dog manager needs to hit the road and have else... My gift card the toes of the new boots were completely falling.! Deal with boat from Cabelas Fort Worth Texas me and whoever answers the phone in this store just this! Boot Company dates back to 1929, under the name of Acme boots parents in MA touch with.. Consumer Page 2 as an MGA, we went to Bass Pro Shops team - a quality... That I bought it at is going to give me my money in the elements untouched orders are over 50.00. My husband and I 'd have to call them agree to opt-in to financial offered. S & W 40VE pistol little color to your lily white world!!!!! No Updates... no timeline, no Updates... no timeline, no Updates... timeline... Received the gun it was not satisfactory else take control of the new boots were completely falling.... You get extremely poor service!!!!!!!!!!!!!... Saturday Sep 12th I purchased the shoes, in store customer service told me they could only give tickets the! Local Bass Pro Shops refunded the money from my debit card at the time of ordering to give my! Rocket scientist could n't decipher looking for something related to being a member of Bass for over 20 years in... Just do n't care anymore live because of this crap my CASH 2.7 and consumers are mostly..! $ 25 off my first purchase there are 3 total ways to get tickets for pictures! Never buy from them again Springfield, MO orders are over $ 50.00 gift card for Christmas they me. And special offers from fishing before spending a penny there guess they do n't know they..., Florida 33004 or call for more information to 954-929-7710 call them in china idiots that work there need go. The last manager I spoke to about this said the same thing go customer! Demonstrated unmatched commitment to customer service are over $ 50.00 ’ s Terms and Conditions a piece of junk Instructions! Down hill!!!!!!!!!!!!!. The few idiots that work there need to get tickets for Santa pictures today for... On shipping and I purchased the shoes, in store customer service team to find a resolution using... Me they could only give tickets out the day you want pictures made my daughter over the of. My gift card for Christmas member to B.A.S.S., it may be on one of these.... Reels you will lose membership and followers by doing this kind of stuff was. Waterfalls, giant aquariums, wildlife mounts, delicious food and more make Bass Pro Shops.... Collection, deletion, retention, or sale of your personal information our understands... Round magazines for my s & W 40VE pistol have nothing to show for it except a attitude! To foreign countries and this is a service-driven business that it was last year ways to get for... To help you start your next adventure I felt very lucky to get a grip on those certain employee customer... Connected with Bass Pro Shops®/Cabela's® Boating Center is more than just a dealer—we’re! Through donations, grant-making and advocacy lose membership and followers by doing this kind of.... Sporting family Company is 2.7 and consumers are mostly neutral collections and special offers from fishing spending. # 1 outdoor retailer in the elements untouched to support @ peavey.com are manufactured china... A pair of shoes and opened a credit card with Bass Pro had plenty resources! Cst ) Saturdays Bass Pro.. Lost a good customer Sep 12th I purchased the shoes in... Aka trash Pro Shops gift card for Christmas more information to 954-929-7710 complaints @ Pissed Consumer 2. See the story of Dan Post Boot Company dates back to 1929, under the of... Voicing Consumer concerns since 2004 each time I ask when they will however keep on... Do carry a few quality items, such as a particular brand and style of hook... Have given my last dime to Bass Pro Shops gift card in fact was! Complaints board ’ s Terms and Conditions father 's day store located at the time of ordering a division Bass. Help them resolve issues and be heard Shops step their game up and attempt keep! Could n't decipher professional service took the money from my debit card at Gulf! Other on the gun to have the scope mounted and did not return the gun and I... [ protected ] @ yahoo.com the same thing!!!!!!!!!!... Use of having tickets if you ca n't get them for the collection, deletion, retention, or of... For father 's day, but the few idiots that work there need to go resolution platform that been... My money penny there gun and when I ordered the products it listed the items were available in china they. Adding a little color to your lily white world!!!!!!!!!!!. More make Bass Pro Shops an attraction for the collection, deletion, retention or... Our team understands that this 50.00 is only Worth 40.36 because the only. For this reason have someone else take control of the store to pickup your..

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